Category Archives: Live Shows
Live Show 158 August 17th 2018
“Special Guest Co-Host Scott Mclin from Sojern” Live Show Player CoHosts Scott McLin — Product Manager Sojern Ed StOnge Stuart Butler Show Notes 00:04 Organic versus Paid and the new order of things 00:56 attribution discussion — 13- 16% commission 7-day decay on tracking 01:17 Google article album the two types of loyalty 01:30 Attribution …
Live Show 157 August 19th 2018
“What Really is good service and how do you create a culture for it” Live Show Player CoHosts Tim Peter Show Notes Topics; 1. Airbnb canceled the Great Wall promo: https://www.thestar.com.my/tech/tech-news/2018/08/08/airbnbs-great-wall-of-china-competition-crumbles-as-heritage-bureau-fails-to-give-green-light/ 2. The Skift Mobile Survey requires a $695 purchase and doesn’t tease any meaningful stats 3. Timeless customer service lessons from an epic Marriott …
Live Show 156 August 3rd 2018
“Third Year Anniversary Show Special” Live Show 156 Player Happy Three year anniversary!!! CoHosts Tim Peter Robert Cole Edward StOnge Show Notes TOPICS – LIVE SHOW #156: Top Story 1. 2018 North America Hotel Guest Satisfaction Index Study http://www.jdpower.com/press-releases/2018-north-america-hotel-guest-satisfaction-index-nagsi-study 1. U.S. News Reveals 2018-19 Best Travel Rewards Programs https://www.usnews.com/info/blogs/press-room/articles/2018-07-31/us-news-reveals-2018-19-best-travel-rewards-programs Brands 2. Hyatt’s New Alliance Hints at …
Live Show 155 July 27th 2018
“Special Co-Host Brian Wise from Infor” Live Show Player CoHosts Special Co-Host — Brian Wise Edward StOnge Robert Cole Holly Zoba Tim Peter Show Notes 00:02 — Millennial and how to reach them 00:04 — Video about Millennials TOPICS – LIVE SHOW #155: Top Story 1. The evolution of US hotel RevPAR growth over 100 …
Live Show 154 July 20th 2018
“Special Guest Co-Host Kathija ‘Kat’ Muhammed Education Director for AAHOA” Live Show Player CoHosts Special CoHost — Kathija “Kat” Mohammed Director of Education, AAHOA Tim Peter Robert Cole Stuart Butler Show Notes Kathija topics; Here are some topics I would feel comfortable speaking on and adding to the conversation: Professional Development – tips to get more people engaged, …
Live Show 153 July 13th 2018
“Special Guest Co-Host Max Starkov Founder & Director of HeBs” Live Show Player Co Hosts Special guest Max Starkov Robert Cole Holly Zoba Valyn Perini Stuart Butler Show Notes 00:02 The real realities of the current limitations of blockchain functionality 00:07 current transition per miner validation is 10 minutes and 9 need to be done …
Live Show 152 July 6th 2018
“Summer promotion ideas and early budget ’19 discussion” Live Show Player CoHosts Edward StOnge Stuart Butler Topics for those who haven’t seen it: https://www.youtube.com/watch?v=WMZyw5lPKgE We could also throw in the Facebook ad that is literally everywhere right now: https://www.youtube.com/watch?v=Q4zd7X98eOs
Live Show 151 June 29th 2018
“Whats unethical and what isn’t when it comes to marketing?” Live Show Player CoHosts Edward StOnge Robert Cole Tim Peter Stuart Butler Show Notes TOPICS – LIVE SHOW #151: Top Story 1. Modern Travel Marketing 1. Part 1: SEO strategy https://www.phocuswire.com/Digital-marketing-series-part-1-SEO 2. Part 2: Social media https://www.phocuswire.com/Digital-marketing-series-part-2-social-media 3. Part 3: Email campaigns https://www.phocuswire.com/Digital-marketing-series-part-3-email 4. Part …
Live Show 150 June 22nd 2018
“Post HITEC and ROC week in review” Show Player TOPICS – LIVE SHOW #150: Top Story Travelers losing interest in home-sharing, Google gaining ground as travel resource https://www.phocuswire.com/MMGY-Global-portrait-of-american-travelers-2018 As MMGY has strict copyright/reproduction rules on its annual Profile of the American Traveler report, you’ll need to listen in to learn why Robert disagrees with the …
Live Show 149 June 15th 2018
“HITEC and ROC and AAHOA next weeks Prep show” Live Show Player Co Hosts Robert Cole Edward StOnge Tim Peter Stuart Butler Show Notes 00:01 — HITEC, what to expect and what to look for 00:26 — should social be combined with call center? 00:45 — Navis as a partner, and other resources to get …