“Valyn Perini is our special Co-Host from Nor1”

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Co Hosts
Special Co-Host — Valyn Perini with Nor1
Robert Cole
Tim Peter
Stuart Butler
Darlene Rondeau

Show Notes
00:06 — What does Nor1 do and how does it benefit the Hotel property through merchandising
00:25 — What are some of the most popular upsells that hotel benefits from the most
00:40 — GDPR in the EU and what it really means

Topics

Brands

1. IHG starts major Amadeus tech move with Kimpton
https://www.phocuswire.com/IHG-Amadeus-Kimpton/AMP?__twitter_impression=true

2. Powerful travel brands face uncertain future in a blockchain-led world
https://www.phocuswire.com/Winding-Tree-blockchain

3. Westgate accuses Swiss site of offering unauthorized wholesale rates
http://www.orlandosentinel.com/business/brinkmann-on-business/os-bz-westgate-amoma-lawsuit-20170831-story.html

4. Fighting for the top slot in hotel SEM and SEO
https://www.tnooz.com/article/otas-luxury-hotels-L2/

Tech

5. Emerging technologies are outsmarting the hotel revenue model
https://www.phocuswire.com/Outsmarting-hotel-revenue-model?utm_medium=facebook&utm_source=social&utm_campaign=site+article__outsmarting-hotel-revenue-model

6. The State Of Travel Tech: The Startups, Investors, And Trends Shaping The Future Of Travel
https://www.cbinsights.com/research/travel-tech-report-expert-research/

7. Smart Robots at CES Have a Lot to Learn Before Hotels End Up Using Them
h https://skift.com/2018/01/11/smart-robots-at-ces-for-hotels-or-travelers-werent-especially-genius/

8. Facebook’s Virtual Assistant M Is Dead. So Are Chatbots
https://www.wired.com/story/facebooks-virtual-assistant-m-is-dead-so-are-chatbots/

Intermediaries

9. Why you shouldn’t participate in the new Booking.com programme “Risk Free Reservations”
https://www.mirai.com/blog/why-you-shouldnt-participate-in-the-new-booking-com-programme-risk-free-reservations/

10. Exclusive: TripAdvisor Reorganizes Business Units in Attempt to Revive Its Prospects

Exclusive: TripAdvisor Reorganizes Business Units in Attempt to Revive Its Prospects

11. Attention airlines and GDSs: try embracing Airbnb’s flight booking ambitions

Ruh-Roh

12. U.S. Tourism Confronting Its Worst Year Since the Financial Crisis

U.S. Tourism Confronting Its Worst Year Since the Financial Crisis

Here’s a link to the paper we discussed today for anyone interested: https://www.dropbox.com/s/czu2h425v4z3jrh/FINAL%20-%20Exploring%20Upselling%20as%20a%20Sales%20%26%20Marketing%20Tactic.pdf?dl=0