“Economic downturns, pricey acquisitions, gift cards, and loyalty”

Live Show Player

1. Charting a new path to profitability

2. LVMH Seals $2.6 Billion Deal for Hotel Operator Belmond

3. Marriott’s Partnership With TED Is A Big Win For The Brand

4. Four Companies Innovating Hotel F&B in 2018

5. Travelport Is Being Taken Private in $4.4 Billion Deal

6. Letter From Las Vegas: Travel Will Soar and New Tech Will Rule But Keep Love and Instinct Close

7. How HotelTonight Scaled Their Stack – From MVP To IPO

8. We took a million hotel photos: here’s what we learned

9. Reconsidering loyalty: Top loyalty trends for 2019

10. New ways to approach SEO in 2019: Accountability and customer experiences

11. Customer experience journey mapping: 8 ways how the industry is getting it all wrong.

12. Facebook: VR will be a daily shopping and socializing tool

13. ChinAI – Building and Stumbling Blocks For China’s AI Ambitions

14. Satya Nadella Reveals How Microsoft Got Its Groove Back

15. Your Apps Know Where You Were Last Night, and They’re Not Keeping It Secret