Hospitality Marketing Live Show 230 January 3rd 2020
Hospitality Marketing Live Show Player
CoHosts
Stephanie Smith
Robert Cole
Tim Peter
Stuart Butler
Show Notes
00:03 – Hotel Revenue Management: Opportunities in a Dynamic and Challenging Landscape
00:30 – OTAs: The Most Pervasive Problems in the Online Travel Agency Model
00:45 – Bold and Outrageous Predictions for the Travel Industry in 2020
01:42 – Characters at Disney World Accuse Tourists of Inappropriate Touching
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Hotel Revenue Management: Opportunities in a Dynamic and Challenging Landscape
https://www.phocuswright.com/Free-Travel-Research/Hotel-Revenue-Management-Opportunities-in-a-Dynamic-and-Challenging-Landscape (free registration)
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Brand & Product
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Hotel Industry’s Latest Airbnb Attack to Upend Short-Term Rentals
3. The Hyatt Regency San Francisco Has Turned Hallways Into 185 Square Foot Rooms
4. At SoftBank’s Jewel in India: ‘Toxic’ Culture and Troubling Incidents
Intermediaries and Distribution
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2010s: The Decade Travel Lost Control of Its Destiny
6. OTAs: The Most Pervasive Problems in the Online Travel Agency Model
7. How travel narrative blogging has changed over the last decade, and where to find great travel reads
Market & Strategy
Decoding a Viable Metric for Measuring Customer Loyalty in Travel
9. Bold and Outrageous Predictions for the Travel Industry in 2020
10. The changes experts think hoteliers should make in 2020
Tech & Finance
10 AI trends to watch in 2020
12. Cybercriminals latest retail target? Loyalty programs
13. No More Phones and Other Tech Predictions for the Next Decade
Boop
20 best new hotels to visit in 2020
Rut Rooh
21 Characters at Disney World Accuse Tourists of Inappropriate Touching
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