Hospitality Marketing Live Show 222

CoHosts
Edward StOnge
Stephanie Smith
Robert Cole

Show Notes
00:02 — The State of Customer Journey Optimization
00:15 — Airbnb Loses Jersey City Home-Share War by a Landslide
00:27 — Major hotels break promises on allowing feds to detain immigrants in their rooms
00:35 — Marketing Trends for 2020: Here’s What Will Happen That Nobody is Talking About
00:55 — Expedia’s Reorganization Efforts Make the Company Less Nimble
01:10 — Cyber security issues and solutions
01:20 — The tourists nobody wants

TOPICS – LIVE SHOW #222:

Top Story

1. Expedia’s Reorganization Efforts Make the Company Less Nimble

Expedia’s Reorganization Efforts Make the Company Less Nimble

1. Booking Holdings stock bounces back after earnings
https://www.marketwatch.com/story/booking-holdings-stock-bounces-back-after-earnings-2019-11-07

Brands & Product

2. Accor and Alibaba Form Partnership to Attract Chinese Travelers

Accor and Alibaba Form Partnership to Attract Chinese Travelers

3. Major hotels break promises on allowing feds to detain immigrants in their rooms
https://www.cnn.com/2019/11/05/us/ice-hotels-immigrant-detention-invs/index.html

4. Innovators: Virgin Hotels’ CEO Raul Leal Wants to End Hidden Fees at Hotels
https://www.cntraveler.com/story/innovators-virgin-hotels-ceo-raul-leal

Intermediaries & Distribution

5. Airbnb Loses Jersey City Home-Share War by a Landslide
https://www.bloomberg.com/news/articles/2019-11-06/airbnb-loses-n-j-home-share-war-by-a-landslide

1. Airbnb intends to verify all listings following shooting and scam report
https://www.theverge.com/2019/11/6/20951695/airbnb-100-percent-verified-listings-guest-guarantee

6. A 10-Year Comparison Of Booking Holdings And Expedia
https://seekingalpha.com/article/4302137-10-year-comparison-booking-holdings-expedia

7. TripAdvisor and Ctrip Enter Into Chinese Joint Venture and Global Licensing Agreement

TripAdvisor and Ctrip Enter Into Chinese Joint Venture and Global Licensing Agreement

Marketing & Strategy

8. Marketing Trends for 2020: Here’s What Will Happen That Nobody is Talking About

Marketing Trends for 2020: Here’s What Will Happen That Nobody is Talking About

9. The State of Customer Journey Optimization

The State of Customer Journey Optimization

10. Why invest in branding?

Why invest in branding?

Tech & Finance

11. Ashford continues to reduce leverage
http://www.hotelnewsnow.com/Articles/298859/Ashford-continues-to-reduce-leverage

12. Omio acquires fellow multi-modal platform Rome2rio
https://www.phocuswire.com/Omio-acquires-Rome2Rio

13. 50% of CIOs Respond That 5G Will Never Diminish the Value of Hotel HSIA Services
https://www.hospitalityupgrade.com/_news/NewsArticles/HSIA-Research-CIOs-Respond-That-5G-Will-Never-Diminish-the-Value-of-Hotel-HSIA-Services.asp

Ruh-Roh

14. The tourists nobody wants
https://www.cnn.com/travel/article/unwanted-tourist-types-overtourism/index.html