Live Show 65 November 4th 2016

Live Show 65 November 4th 2016

  • November 5, 2016
  • live

“Guest service platforms reviewed, PMS choice for the Marriott merger questioned, and will Snapchat glasses really be the ‘cool thing'”

Edward StOnge
Robert Cole
Our Fun animated recap of the show

Show Notes
Minute  4 — Darlene Rondeau congrats on the online video summit
Minute  8 — discussed the too answer the public
Minute 13 — guest engagement platform
Minute 18 — main question before starting any of these projects “what is your goal?”
Minute 20 — Review of the guest engagement programs — some are designed to engage to=hose that already use the platform and those that are  trying to edge you on them, some are for staff and guests
minute 29 Hilton brand reviews — robert
Minute 61 Wyndham 17,000
Minute 61 — starwood marriott merger PMS platform choices
Minute 80 — robert rejoins and we discuss marriotts video studio and its continued use?
Minute 91 — snapchat glasses boon or bust
Minute 101 — convergence of digital marketing / revenue marketing and operations
Minute 107 — revpar hacking book
Minute 119 —

Expedia eyes alternative accommodation bounty, plots HomeAway integration

The Rising Costs of OTA’s

Less than half of activity suppliers distribute through online travel agencies

Wyndham expands rewards program to cover 17,000 vacation condos and homes
Every One of Hilton’s 13 Hotel Brands, Explained
Need tome to talk about these
Guest messaging services critique 
Glowing —,
Benbria Loo —,

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