Live Show 102 July 21st 2017

Live Show 102 July 21st 2017

“The Heat of Summer, Budget ‘Season’ is warming up, what you need to plan for in ’18″

Our Animated Recap

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Net Promoter Score by Customer.guru

Co Hosts
Stuart Butler
Robert Cole
Holly Zoba
Edward St.Onge

Show Notes

:04 HITEC & ROC Has record attendance in Toronto
:08 Hilton joins Marriott on the 48hr cancellation policy what kind of statement is that and is it a move to add value to membership direct bookings.
:19 Holly Joins
:24 Discussion about HeBs new monthly pricing model
:27 Open discussions about proprietary platforms for CMS versus other open platforms like WordPress
:35 What you can do with Plugins on WordPress and the value of skinning a site as a change rather than doing development builds for new sites each time
1:02 Expedias Rev+ roll out to EU adding to the domestic rollout months earlier.
1:06 Edward Joins
1:15 Wyndham acquires Americinn now expands Synxis use
1:21 Disney is taking over the world, with their new development of Star Wars world and the new Star Wars Hotel concept
1:27 Re-discussion of the 48-hour calculation choice of Hilton Joining Marriott, good point about helping yield better due to the ability to track arrivals and travel insurance should be a positive as well.
1:40 New perks for travelers that are going to corp rates
1:45 Snapchat joins with Foursquare for geo-filters
1:51 Are audiobooks and reading materials a viable value add to hotel guests.
2:02 Show ends
SiteMinder Brings GDS Representation In-house as Hotel Customers more than Triple in One Year

http://www.hospitalityupgrade.com/_news/NewsArticles/SiteMinder-Brings-GDS-Representation-In-house-as-Hotel-Customers-more-than-Triple-in-One-Year.asp

HITEC’s Canadian Debut Draws Largest Conference Attendance in 45 Year History

http://www.hospitalityupgrade.com/_news/NewsArticles/HITECs-Canadian-Debut-Draws-Largest-Conference-Attendance-in-45-Year-History.asp

TravelClick and Vacatia Integrate Systems to Serve the Resort Industry

http://www.hospitalityupgrade.com/_news/NewsArticles/TravelClick-and-Vacatia-Integrate-Systems-to-Serve-the-Resort-Industry.asp

WhatsApp is being targeted by China’s censors, experts say
http://money.cnn.com/2017/07/20/technology/china-block-whatsapp-censorship

Hilton joins Marriott in restrictive 48-hour cancellation rule

https://ehotelier.com/global/2017/07/20/hilton-48-hour-cancellation-rule/

Wyndham Hotel Group strengthens its midscale bench with acquisition of AmericInn

https://ehotelier.com/global/2017/07/20/wyndham-acquisition-americinn/

Snapchat’s Foursquare and Factual partnerships double geofilter usage

Snapchat’s Foursquare and Factual partnerships double geofilter usage

Expedia Launches Rev+, A Revenue Management Tool, Worldwide

Expedia® Launches Rev+, A Revenue Management Tool, Worldwide


6 Genuine Ways To Rank Higher on TripAdvisor
http://m.huffpost.com/us/entry/us_596e4619e4b05561da5a5b07
New Research Suggests It Doesn’t Always Pay to Book Direct for a Hotel

New Research Suggests It Doesn’t Always Pay to Book Direct for a Hotel


Two rebate-based travel websites:
1) A New Perk for Frugal Business Travelers – WSJ
www.wsj.com/articles/a-new-perk-for-frugal-business-travelers-1500479744
2) Honey Travel
https://www.joinhoney.com/features/honeytravel

Founder / CEO of Hospitality Digital Marketing

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